Privacy Policy

This Privacy Policy explains how Silvia Websites ("we", "us", "our") collects, uses, and looks after your personal data when you visit silviawebsites.com or get in touch with us. We are the data controller for the personal information we hold about you.

1. Information We Collect

We may collect the following personal information:

• Contact form submissions: name, email address, and the contents of any message you send us.
• Email correspondence: any information you choose to share when emailing us directly.
• Technical data: standard server logs collected by our hosting provider, which may include IP address, browser type, and pages visited. This is used for security and to keep the site running smoothly.

We do not use cookies for advertising or tracking, and we do not run third-party analytics such as Google Analytics on this site.

2. How We Use Your Information

We use your information to:

• Reply to your enquiries and discuss potential projects
• Provide and manage the services you have engaged us for
• Send project-related updates, quotes, and invoices
• Keep our website secure and functioning correctly
• Comply with legal and accounting obligations

3. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

• Consent: when you submit our contact form or email us.
• Contract: when processing your data is necessary to deliver a project you have engaged us for.
• Legitimate interests: for keeping our website secure and responding to enquiries.
• Legal obligation: for tax, accounting, and regulatory record-keeping.

4. Third-Party Services

We use a small number of trusted third-party services to run this website. Each has its own privacy policy:

• Formspree — processes our contact form submissions and forwards them to us by email. See Formspree's privacy policy.
• Hosting provider — serves the website and may keep standard server logs for security and performance.
• Google Search Console — provided by Google, this gives us aggregated, anonymous data about how the site appears in Google search results (for example, which pages are indexed and how often they appear). It does not identify individual visitors. See Google's privacy policy.
• Google Fonts — used to load the typefaces on this site, which may involve a request to Google's servers.

5. Cookies

This website does not set any tracking or advertising cookies. Some essential functionality (such as maintaining page state) may use minimal local browser storage. If we add analytics or tracking cookies in future, this policy will be updated and a cookie notice will be shown.

6. How Long We Keep Your Data

Enquiries that do not lead to a project are typically kept for up to 12 months and then deleted. If we work together on a project, we will retain your contact details and project records for as long as required by UK law for accounting and tax purposes (currently up to 6 years), after which they are securely deleted.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where there is no legal reason to keep it)
• Object to or restrict how we process your data
• Request a copy of your data in a portable format
• Withdraw consent at any time

To exercise any of these rights, email [email protected]. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

8. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date below shows when it was last revised.

10. Contact

For any questions about this Privacy Policy or how your data is handled, please contact us at [email protected].